Question 1

About Overe Premium

Accepted Answer

Elevating Your Cybersecurity Beyond Antivirus and Web Filtering

In the digital era, where business operations are increasingly cloud-based, traditional security measures like antivirus and web filtering are no longer sufficient to fully protect your business. While these are essential layers of your cybersecurity defense, they don't cover the complexities and vulnerabilities associated with SaaS applications, such as Microsoft 365, which are crucial to your day-to-day operations.

The Gap in Traditional Security Measures

Antivirus software and web filtering play critical roles in safeguarding against malware and restricting access to malicious sites. However, they operate primarily at the perimeter level and are not designed to monitor or protect the nuanced, application-level operations within cloud-based platforms like Microsoft 365. As your business leverages these SaaS applications for communication, collaboration, and data storage, it becomes imperative to address security within these environments directly.

Why SaaS Application Security Matters

SaaS applications, by their nature, are accessible from anywhere, which is great for productivity but also opens up new avenues for potential cyber threats. Misconfigurations, unauthorised access, and insider threats can all go undetected by traditional security measures. Moreover, the shared responsibility model of cloud services means that while the service provider secures the infrastructure, your business is responsible for protecting the data within it.

Overe Premium is specifically designed to fill this security gap by offering a comprehensive solution focused on SaaS applications like Microsoft 365. Here's how Overe Premium enhances your cybersecurity posture:

• In-depth Assessments
    • Overe Premium conducts thorough evaluations of your Microsoft 365 settings and usage to identify potential vulnerabilities, going beyond what antivirus and web filters can see.
 • Proactive Threat Detection
    • Leveraging AI and machine learning, Overe Premium monitors for unusual activities within your SaaS applications that could indicate a breach or an insider threat, providing an additional layer of security.
 • Automated Policy Enforcement
    • To ensure your Microsoft 365 environment remains secure, Overe Premium automates the application of security policies, correcting misconfigurations and enforcing best practices without manual intervention.
 • Seamless Integration
    • Overe Premium works alongside your existing antivirus and web filtering solutions, offering a holistic approach to cybersecurity that addresses both the perimeter and the heart of your cloud-based operations.

Find out more on our Product page o(https://www.overe.io/products)n our website

Question 2

How do I enable Overe Premium on an existing Overe Free site?

Accepted Answer

Contact us to gain access to Overe Premium.

If you are either trialling or have paid for Overe Premium, follow the steps in this video to remove your existing Overe Free integration and enable Overe Premium.

https://video.wixstatic.com/video/08d7d2_1dfa0d25057946ff81be016d6ba53fe1/720p/mp4/file.mp4

Question 3

POLICIES: How do I "Pause" a policy?

Accepted Answer

https://video.wixstatic.com/video/08d7d2_fcba1d02a9b941b2b44878a8a1aa4c33/720p/mp4/file.mp4

Question 4

POLICIES: How do I disable a control?

Accepted Answer

https://video.wixstatic.com/video/08d7d2_d28f90d5e4ed42b5a89657028bda9a2c/720p/mp4/file.mp4

Question 5

POLICIES: Adding Exchange Permissions to Overe App

Accepted Answer

How to assign the required roles to Overe's App
The Overe Premium app requires a specific role assigned to be able to manage security policies in your tenant.

Please follow the steps below and described in this video (https://www.youtube.com/watch?v=ANkAKSxhHEY)

https://www.youtube.com/watch?v=ANkAKSxhHEY

1. Open Entra App Role administration: here
2. Select Role: Exchange Administrator
3. Select App: Overe Premium

Microsoft documentation relating to App Roles and best practices available here.(https://dev.mlp.overe.io/org/d040ddc6-4dee-4fd0-211a-08dbc9714498/site/caa0a785-d4b9-42f9-ef32-08dbd12720e1/Exchange%20Online%20PowerShell:)

Question 6

POLICIES: Error codes

Accepted Answer

Many of the error codes revolve around enabling auditing so Overe can monitor your events, Audit logging is meant to be turned on by default for all new Microsoft 365 organizations. However, if you are managing a client with a Microsoft tenant before 2023, there is a strong likelihood that Auditing is turned off. Overe will check the status and provide guidance if there is an issue.

Here are a list of common error codes and how to resolve them:

Question 7

MANAGEMENT - Admin Roles and Permissions

Accepted Answer

Role of Owner- Can do everything on Organization, Site and Integration level
Role of Admin - Can do everything on Organization, Site and Integration level, except:
 • Offboarding an organization
 • Making another collaborator a Owner
 • Making a Owner not a Owner
Role of Viewer - Can do all “read-only” tasks but cannot perform any changes.

Need more granularity? Contact us to give feedback.

Question 8

EMAIL ALERTS: What do the controlID's in the email alerts mean?

Accepted Answer

Below are our current list of best practice controls:

Question 9

EMAIL ALERTS: Why am I getting Policy drift Alerts?

Accepted Answer

Overe has detected a change from the recommended setting for one or more of the Overe best practice controls in your within your Microsoft 365 integration.

This drift occurs when there is a mismatch between the policy values that are monitored in Overe and those currently set in your Microsoft Tenant.
You will receive these alerts daily until the policy values are aligned or the affected policy control is disabled in Overe via the Policies section of the site noted below, see how to do this here:
https://video.wixstatic.com/video/08d7d2_d28f90d5e4ed42b5a89657028bda9a2c/720p/mp4/file.mp4

Question 10

TROUBLESHOOT: One of my sites is showing as "pending" or "failed" on the MSFT integration

Accepted Answer

If you are using either Overe Free Premium, follow the steps in this video to fix any integration issues with your Microsoft tenant.

https://video.wixstatic.com/video/08d7d2_1dfa0d25057946ff81be016d6ba53fe1/720p/mp4/file.mp4

Question 11

USERS: Unable to retrieve information due to license

Accepted Answer

If you get the following message:
"Admin and MFA information can't be retrieved with your current Microsoft license. Microsoft Entra ID P1 or P2 license is required to access these fields."

Please ensure you have the correct license

more details coming

Question 12

EXCLUSIONS - Raw data exclusion setup

Accepted Answer

Follow these steps...

Coming soon

Question 13

Where can I find Overe's commercial terms?

Accepted Answer

Our subscription agreement can be found here:

https://www.overe.io/cloud-subcription-agreement
 Privacy policy can be found here:
https://www.overe.io/privacy-policy (https://www.overe.io/privacy-policy)

Overe FAQs